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VOIP Services

WEBiT has well established connection that allow for the best VOIP solutions for your business. Our trading team is dedicated to achieving the best prices and call quality anywhere in the world. We offer a choice of routing plans with price and quality options. By ensuring calls are always carried as VoIP, you avoid unnecessary conversions and maximize call quality


A business VOIP phone system can reduce your monthly phone bill tremendously compared to a traditional business phone system. A business VOIP solution can be a hosted PBX system, as well as an on-premise PBX solution.


WEBiT ensures full service products primarily aimed at the small to medium sized business telephone market. Such companies typically support multi-line telephone systems, small PBX gateways and hosted VoIP (as an alternative to Centrex service).



WHY VOIP?


Door phone entry buzzer integration: This feature allows you to integrate an analog door phone so that you can have a two-way call with visitors and then unlock the door from your phone if you deem them worthy. A great way to upgrade the security of your building.


Find me/follow me call routing: Mobile workers will appreciate this feature. Find me/follow me call routing allows you to create a list of numbers where you can be found before the call gets pushed to voicemail. So, for example, you might have your office phone ring twice, but on the third ring, your cell phone starts to ring, and then on the fifth, your home phone. If the list is exhausted, the caller gets sent to voicemail.


Voicemail to email transcription:Voicemail to email transcription transcribes your voicemail messages to text and sends them to a preferred email. You don't have to worry about furiously scribbling names, numbers, and addresses. Take your time and read them in your email at your leisure. This also allows you to file, organize, delete, and search all your voice mails in a way that would otherwise be impossible.


Bandwidth utilization and inbound/outbound call detail reports: As a business, data tracking is essential to figure out where to direct your company's time and energy. A managed, cloud-based VoIP service can provide bandwidth utilization information that allows you to view data usage over a period of time. Inbound and outbound call detail reports let you view details of your company's call history, including rate centers, duration, originator, destination, and cost.


Call screening: Call screening is an often-forgotten feature of the VoIP business world that can come in handy. It allows you to look at a number on the caller ID and choose how to treat it. For example, if your spouse is calling, you can redirect the number to your cell phone. Or if it's a caller that keeps trying to sell you energy supplements, you can disconnect them.


Coaching tools: Instead of giving your employees advice after they've hung up the phone, give them advice while they're on the call. Two features can help you train and monitor your employees' on-phone performance: barge and whisper. Barge allows you to listen to a conversation between an employee and a client without interrupting. You can alert them -- or decide not to. Whisper allows you to provide advice, tips, and information to your employees while they are on the phone with a client without the client being aware.



Are you interested? Contact Us Today.

Flat-Rate IT Support

True Managed Services is the transfer of IT risk from the customer to the provider for a fixed, all-included fee. In this arrangement, the provider is on the hook to fix things but can’t come back and demand additional hourly fees.


Co-Managed IT Service

We frequently meet companies that have existing internal IT staff that are not delivering to the level the organization requires to transition their IT investment from a necessary position to a competitive advantage.

       With an affordable service plan from WEBiT, you can: